Is it safe to stay in a house with water damage in Cooper City?

 
  
 
  
  
 132 reviews  
 
  
 
 
 
 
  
  
 
 
 Full Pro Restoration
  
 4.9132 Google reviews 
 
 
 
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Eloise Cave 
 
24 October 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
2 parts! Read below response to their response. The workers are good but their management or contractors that manage the project seem scattered or don’t really have good time management skills. They took a very long time to complete our kitchen renovation because they would only have people come work on it 1-2 days a week. A 2 week project (which is the time they stated it was going to take) took 2 months to complete. Great attention when they want you to sign the contract but at the end it’s like they drag their feet.
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In response to their comment below regarding to wait until materials are ordered: The last few weeks where it seems like they’ve been dragging their feet, all the materials have been in my home. The first half of the job we completely understand that we would have to wait for materials. But we had all the materials for the last few weeks that very much could be installed but out of 3 weeks there was only 5 days of work with the materials sitting in my garage and living room. For context on what needed to be done, the kitchen was 80% done with all the major stuff installed. What was left to install was simple, lights,  a small bar sink and faucet, range hood, half of molding, paint, and fix one floor tile. All of these materials were present in the home and based on how good the workers were they could have easily done it in less than a week. I’m sure it’s not the workers fault, it’s just no one was managing the time on this project and seemed like my project was low on the list to get done. So that response from the business was quite quick without actually knowing my situation and is claiming that it’s because of materials that need to be ordered when it was not. I would also like to mention that the project manager would inform us that there would people arriving to continue work a certain day yet no one would arrive. If the fact that materials were waiting to be delivered, that was not communicated and It would be a good idea to mention if someone is expecting workers, why they didn’t show up. But nothing like that was communicated. And again, this issue was more related towards what would be the end of the project when it could have been completed in a week since ALL THE MATERIALS HAVE BEEN ORDERED. The start of the project, we had no issues.
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Sarah Peacock 
 
2 October 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Of i could give more then 5 stars i would! They were extremely professional, fast, and went above and beyond with my children’s furniture and putting it back together for me since my husband is currently injured! Absolutely love the work and my new renovations! Can’t thank them enough!!!
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Jenny Dutcher 
 
18 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
🚩 HUGE RED FLAG — I would think very carefully before hiring Full Pro Restoration.

What started as a kitchen project turned into an extremely frustrating experience involving unfinished work, missed timelines, additional expenses, and now money that I am still waiting to be reimbursed for.

Our project went beyond the contracted timeline, and several items were left unfinished or had to be corrected. Among the issues were kitchen walls and patches that were not properly finished and painted, damaged and unfinished areas around the baseboard and door frame, and problems with the kitchen ceiling paint.

Because these items were not properly completed, I had to hire my own painter to fix and finish the work. The cost was $375. Full Pro Restoration was notified, the invoice was provided, and reimbursement was requested.

I am STILL waiting for my $375.

What made the situation even more disappointing was that when I asked Eduardo about the reimbursement, he attempted to suggest that I should essentially consider the money offset by a second waterfall on my countertop.

That is absolutely not what happened.

Their salesperson changed the original kitchen design by removing an elaborate pantry design and adding the second waterfall. I was specifically told at the time that the cost would remain the same. That design change has nothing whatsoever to do with reimbursing me for money I later had to spend correcting unfinished work.

The pullout trays for the pantry were eventually delivered, but they were left at my home IN BOXES for us to deal with.

There were other issues throughout this project as well. We were originally told that the company would handle the roof and ceiling opening necessary for the kitchen hood ventilation. They later backed away from that, leaving us to pay to have that portion of the work handled ourselves.

At this point, this is no longer about $375. It is about accountability.

When a customer pays a company to complete a renovation, they should not have to chase the company to finish the work, spend their own money correcting unfinished work, and then continue chasing the company to be reimbursed.

I gave Full Pro Restoration multiple opportunities to resolve this privately before posting publicly. Those opportunities have passed. I am now filing a formal complaint with the Better Business Bureau, and I have initiated legal action regarding this matter.

I did not want this situation to reach this point. This company had multiple opportunities to address the outstanding issues and resolve this directly with me.

My advice to anyone considering Full Pro Restoration is simple: GET EVERYTHING IN WRITING. Document every promise, every design change, every deadline and every payment. Take photographs throughout the entire project and keep copies of your invoices, emails and text messages.

I have documentation supporting my experience, including communications, photographs and invoices.

Based on my experience, I would not hire Full Pro Restoration again and I cannot recommend them.

🚩 Proceed with extreme caution.
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 MARLENE SABATIER 
 
18 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
They were very professional and courteous. All the workers were very good in what they did. I would recommend them to my friends and family.
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Dalgis Mosqueda 
 
12 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
The team is very professional, responds quickly, and cares about your satisfaction; I keep in mind the names of team members such as Karim, Eduardo, and Jorge... many thanks.
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Maria Mesa 
 
31 July 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
July 2026 update: I have tried working with them 3 others time after my initial review/service and all of those 3 times were no show without any type of explanation. I had confirmed appointments and given them enough chances since those 3 additional times were related to 2 different issues/services. They are not reliable for existing customer and I wish they had said that either they don’t availability or that they don’t want work with me. Very disappointing and now I must find a new plumber.

July 2025 Review: Rafael and his business partner who relocated my garage utility sink and washer were super profesional and timely. The price was moderate. I would definitely work with Rafael and team again. Thank you.
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Julian Vallmajo 
 
30 April 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Quiero compartir mi excelente experiencia con Full Pro Restoration. Recientemente realizaron una visita a mi hogar en Miramar para evaluar mi cocina, y quedé muy satisfecho con el servicio.

Desde el inicio, fueron muy profesionales y atentos. Me ofrecieron un diseño en 3D que realmente me ayudó a visualizar cómo quedaría mi nueva cocina, ¡y me encantó! Además, los materiales que manejan son de muy buena calidad y tienen opciones muy atractivas.

Otro punto que me pareció excelente fue el financiamiento que ofrecen, lo cual facilita mucho poder hacer realidad el proyecto sin complicaciones.

Sin duda, una gran experiencia. ¡Muchas gracias!
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 JoAnn Troy 
 
7 March 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
Full Pro Restoration did a great job on the bathroom. We had water damage and mold from 2 leaks in the wall. All of the people from Full Pro were very professional. Jorge who oversaw the project explained everything that was going to happen with the job. He was pleasant to work with and very professional.
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Ty Caldarera 
 
30 January 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
 
⭐️⭐️⭐️⭐️⭐️
Full Pro Restoration exceeded my expectations from start to finish. Their team was professional, knowledgeable, and took the time to explain the entire process clearly. They demonstrated the materials being used and how everything worked, and every question I had was answered thoroughly.

Vikki’s crew was absolutely amazing. The tear-up and installation were done the right way, with great attention to detail, and the cleanup was handled perfectly. I truly appreciated their professionalism and care throughout the entire project. Highly recommend Full Pro Restoration!
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Tony Jackson 
 
2 December 2025
 
 
 Trustindex verifies that the original source of the review is Google. 
 
From the start Full Pro Restoration beat out all the other potential vendors with their professionalism and reasonable pricing.

Full Pro did a terrific job rectifying the remodeling of a bathroom (shower tiling etc.) that a previous contractor did a lousy job on. Full Pro went above and beyond and professionally and successfully dealt with each challenge that cropped up.

I highly recommend Full Pro - they are extremely responsive to customer needs and requirements.

A big thank you to Full Pro for resolving another contractor's mess up and for doing it so professionally and on schedule. You Rock !!!

Trevor "Tony" Jackson