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Full Pro Restoration

West Palm Beach's Top-Rated Water, Fire & Mold Damage Restoration Experts

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Full Pro Restoration
Full Pro Restoration
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Eloise Cave profile picture
Eloise Cave
24 October 2026
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2 parts! Read below response to their response. The workers are good but their management or contractors that manage the project seem scattered or don’t really have good time management skills. They took a very long time to complete our kitchen renovation because they would only have people come work on it 1-2 days a week. A 2 week project (which is the time they stated it was going to take) took 2 months to complete. Great attention when they want you to sign the contract but at the end it’s like they drag their feet. ———————————————————————————— In response to their comment below regarding to wait until materials are ordered: The last few weeks where it seems like they’ve been dragging their feet, all the materials have been in my home. The first half of the job we completely understand that we would have to wait for materials. But we had all the materials for the last few weeks that very much could be installed but out of 3 weeks there was only 5 days of work with the materials sitting in my garage and living room. For context on what needed to be done, the kitchen was 80% done with all the major stuff installed. What was left to install was simple, lights, a small bar sink and faucet, range hood, half of molding, paint, and fix one floor tile. All of these materials were present in the home and based on how good the workers were they could have easily done it in less than a week. I’m sure it’s not the workers fault, it’s just no one was managing the time on this project and seemed like my project was low on the list to get done. So that response from the business was quite quick without actually knowing my situation and is claiming that it’s because of materials that need to be ordered when it was not. I would also like to mention that the project manager would inform us that there would people arriving to continue work a certain day yet no one would arrive. If the fact that materials were waiting to be delivered, that was not communicated and It would be a good idea to mention if someone is expecting workers, why they didn’t show up. But nothing like that was communicated. And again, this issue was more related towards what would be the end of the project when it could have been completed in a week since ALL THE MATERIALS HAVE BEEN ORDERED. The start of the project, we had no issues.
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Sarah Peacock profile picture
Sarah Peacock
2 October 2026
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Of i could give more then 5 stars i would! They were extremely professional, fast, and went above and beyond with my children’s furniture and putting it back together for me since my husband is currently injured! Absolutely love the work and my new renovations! Can’t thank them enough!!!
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Jenny Dutcher profile picture
Jenny Dutcher
18 September 2026
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🚩 HUGE RED FLAG — I would think very carefully before hiring Full Pro Restoration. What started as a kitchen project turned into an extremely frustrating experience involving unfinished work, missed timelines, additional expenses, and now money that I am still waiting to be reimbursed for. Our project went beyond the contracted timeline, and several items were left unfinished or had to be corrected. Among the issues were kitchen walls and patches that were not properly finished and painted, damaged and unfinished areas around the baseboard and door frame, and problems with the kitchen ceiling paint. Because these items were not properly completed, I had to hire my own painter to fix and finish the work. The cost was $375. Full Pro Restoration was notified, the invoice was provided, and reimbursement was requested. I am STILL waiting for my $375. What made the situation even more disappointing was that when I asked Eduardo about the reimbursement, he attempted to suggest that I should essentially consider the money offset by a second waterfall on my countertop. That is absolutely not what happened. Their salesperson changed the original kitchen design by removing an elaborate pantry design and adding the second waterfall. I was specifically told at the time that the cost would remain the same. That design change has nothing whatsoever to do with reimbursing me for money I later had to spend correcting unfinished work. The pullout trays for the pantry were eventually delivered, but they were left at my home IN BOXES for us to deal with. There were other issues throughout this project as well. We were originally told that the company would handle the roof and ceiling opening necessary for the kitchen hood ventilation. They later backed away from that, leaving us to pay to have that portion of the work handled ourselves. At this point, this is no longer about $375. It is about accountability. When a customer pays a company to complete a renovation, they should not have to chase the company to finish the work, spend their own money correcting unfinished work, and then continue chasing the company to be reimbursed. I gave Full Pro Restoration multiple opportunities to resolve this privately before posting publicly. Those opportunities have passed. I am now filing a formal complaint with the Better Business Bureau, and I have initiated legal action regarding this matter. I did not want this situation to reach this point. This company had multiple opportunities to address the outstanding issues and resolve this directly with me. My advice to anyone considering Full Pro Restoration is simple: GET EVERYTHING IN WRITING. Document every promise, every design change, every deadline and every payment. Take photographs throughout the entire project and keep copies of your invoices, emails and text messages. I have documentation supporting my experience, including communications, photographs and invoices. Based on my experience, I would not hire Full Pro Restoration again and I cannot recommend them. 🚩 Proceed with extreme caution.
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MARLENE SABATIER profile picture
MARLENE SABATIER
18 August 2026
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They were very professional and courteous. All the workers were very good in what they did. I would recommend them to my friends and family.
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Dalgis Mosqueda profile picture
Dalgis Mosqueda
12 August 2026
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The team is very professional, responds quickly, and cares about your satisfaction; I keep in mind the names of team members such as Karim, Eduardo, and Jorge... many thanks.
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Maria Mesa profile picture
Maria Mesa
31 July 2026
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July 2026 update: I have tried working with them 3 others time after my initial review/service and all of those 3 times were no show without any type of explanation. I had confirmed appointments and given them enough chances since those 3 additional times were related to 2 different issues/services. They are not reliable for existing customer and I wish they had said that either they don’t availability or that they don’t want work with me. Very disappointing and now I must find a new plumber. July 2025 Review: Rafael and his business partner who relocated my garage utility sink and washer were super profesional and timely. The price was moderate. I would definitely work with Rafael and team again. Thank you.
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Julian Vallmajo profile picture
Julian Vallmajo
30 April 2026
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Quiero compartir mi excelente experiencia con Full Pro Restoration. Recientemente realizaron una visita a mi hogar en Miramar para evaluar mi cocina, y quedé muy satisfecho con el servicio. Desde el inicio, fueron muy profesionales y atentos. Me ofrecieron un diseño en 3D que realmente me ayudó a visualizar cómo quedaría mi nueva cocina, ¡y me encantó! Además, los materiales que manejan son de muy buena calidad y tienen opciones muy atractivas. Otro punto que me pareció excelente fue el financiamiento que ofrecen, lo cual facilita mucho poder hacer realidad el proyecto sin complicaciones. Sin duda, una gran experiencia. ¡Muchas gracias!
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JoAnn Troy profile picture
JoAnn Troy
7 March 2026
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Full Pro Restoration did a great job on the bathroom. We had water damage and mold from 2 leaks in the wall. All of the people from Full Pro were very professional. Jorge who oversaw the project explained everything that was going to happen with the job. He was pleasant to work with and very professional.
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Ty Caldarera profile picture
Ty Caldarera
30 January 2026
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⭐️⭐️⭐️⭐️⭐️ Full Pro Restoration exceeded my expectations from start to finish. Their team was professional, knowledgeable, and took the time to explain the entire process clearly. They demonstrated the materials being used and how everything worked, and every question I had was answered thoroughly. Vikki’s crew was absolutely amazing. The tear-up and installation were done the right way, with great attention to detail, and the cleanup was handled perfectly. I truly appreciated their professionalism and care throughout the entire project. Highly recommend Full Pro Restoration!
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Tony Jackson profile picture
Tony Jackson
2 December 2025
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From the start Full Pro Restoration beat out all the other potential vendors with their professionalism and reasonable pricing. Full Pro did a terrific job rectifying the remodeling of a bathroom (shower tiling etc.) that a previous contractor did a lousy job on. Full Pro went above and beyond and professionally and successfully dealt with each challenge that cropped up. I highly recommend Full Pro - they are extremely responsive to customer needs and requirements. A big thank you to Full Pro for resolving another contractor's mess up and for doing it so professionally and on schedule. You Rock !!! Trevor "Tony" Jackson

24/7 EMERGENCY SERVICE CALL  NOW! 786-218-2108 

"Trusted Local West Palm Beach Emergency Restoration Specialists: Water Damage, Flood, Fire & Mold Solutions"
«Trusted West Palm Beach & Palm Beach County Restoration Experts: Rapid Solutions for Luxury Estates & Coastal Properties» Premium Restoration Services for West Palm Beach, Palm Beach Gardens, and Coastal Palm Beach County Need fire damage repair for your Intracoastal mansion or historic Grandview Heights home? Struggling with mold removal in your Mediterranean-style villa or waterfront condo? Requiring emergency flood recovery in West Palm Beach, Palm Beach, or Lake Worth Beach? We specialize in restoring luxury estates, historic Northwood Village properties, and high-rise condos to their pre-damage condition, eliminating all traces of destruction with discretion and Palm Beach County expertise. Our IICRC-certified experts guide you through every phase of recovery, from hurricane damage assessments to rebuilding compliant with Palm Beach County’s strict coastal preservation codes. Whether it’s a 1920s Mediterranean Revival estate in Flamingo Park or a modern high-rise near Clematis Street, Full Pro Restoration delivers white-glove service tailored to South Florida’s upscale market. Serving West Palm Beach, Palm Beach County, and neighboring communities, we resolve even the most complex cases using climate-controlled drying systems and 24/7 hurricane season readiness.
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Our Extensive Professional Damage Restoration Services
Water Restoration in West Palm Beach, FL

Water emergencies in West Palm Beach can spiral within minutes, especially when caused by burst pipes in historic Mediterranean-style homes, tropical downpours, or storm surges from the Intracoastal Waterway. At Full Pro Restoration, our IICRC-certified rapid-response team is on standby 24/7 to tackle water damage at its source. We prioritize infrared moisture detection, industrial-grade extraction, and climate-controlled structural drying to halt further destruction. Serving West Palm Beach, Palm Beach, and Lake Worth Beach, we combine 3D moisture mapping with proven methods to restore luxury Intracoastal estates, historic Northwood Village properties, and high-rise condos to pre-loss conditions—fast, efficient, and compliant with Palm Beach County’s strict flood mitigation standards.

Mold Cleaning in West Palm Beach FL

Mold thrives in West Palm Beach, FL’s subtropical coastal climate, often lurking undetected in Mediterranean-style villas, luxury Intracoastal condos, or historic Northwood Village homes—jeopardizing air quality and the structural integrity of high-value properties. At Full Pro Restoration, our IICRC-certified Palm Beach County mold specialists don’t just remove visible growth. Using thermal imaging and EPA-approved air scrubbing, we pinpoint hidden spores in concrete block walls, attic spaces of 1920s estates, or post-hurricane flood zones near the Intracoastal Waterway. Serving West Palm Beach, Palm Beach, and Lake Worth Beach, we deploy hospital-grade antimicrobial fogging and long-term fixes like smart humidity monitors and custom ventilation upgrades for luxury condos near Clematis Street or historic bungalows in Flamingo Park.

Fire Restoration in West Palm Beach FL

The aftermath of a fire in West Palm Beach, FL goes beyond charred walls and smoke odors—it disrupts lives in historic districts, luxury Intracoastal estates, and bustling downtown corridors. At Full Pro Restoration, our IICRC-certified fire restoration specialists provide upscale, community-focused solutions tailored to Palm Beach County’s blend of historic charm and modern luxury. From emergency board-up services for Mediterranean-style villas to soot removal in 1920s bungalows and rebuilding with hurricane-resistant materials, we restore both property and peace of mind. Serving West Palm Beach, Palm Beach, and Lake Worth Beach, we tackle challenges like salt air corrosion on fire-damaged pool enclosures and hidden smoke residues in high-rise condos near Clematis Street with precision.

Flood Damage in West Palm Beach FL

Tropical storms, king tides, or aging plumbing in 1950s-era neighborhoods can unleash catastrophic flooding in West Palm Beach—damaging terrazzo floors, vintage interiors, and coastal storefronts within hours. At Full Pro Restoration, our IICRC-certified flood specialists deploy 24/7 with industrial-grade pumps, thermal imaging, and 3D moisture mapping to tackle water intrusion at its source. Serving West Palm Beach, Lake Worth Beach, and coastal Palm Beach County, we address South Florida’s unique challenges: Saltwater Intrusion: Corrosion prevention for beachfront properties near the Lake Worth Lagoon or Intracoastal Waterway. High Water Table: Subfloor drying with injection systems to protect foundations in low-lying communities like El Cid or Flamingo Park. Historic Properties: Delicate water extraction for Spanish Mission and Art Deco buildings with original hardwood floors.

Delaying repairs can escalate into severe structural decay, toxic mold growth, and irreversible harm to luxury flooring, custom millwork, and high-end finishes—especially in our humid subtropical climate. At Full Pro Restoration, our certified experts follow a proven, science-backed process to halt damage and restore your Palm Beach County property to pre-loss conditions.

Serving West Palm Beach, Palm Beach, Lake Worth Beach, and Palm Beach County, we specialize in challenges like:

  • Intracoastal flooding from hurricanes and seasonal king tides near Peanut Island.

  • Category 3 water damage (contaminated water from sewage backups) in older neighborhoods like Northwood Village or historic Flamingo Park.

  • Hidden moisture in Mediterranean-style slab foundations or crawl spaces of 1920s-era estates.

24/7 EMERGENCY SERVICE CALL  NOW! 786-218-2108 

Mold thrives in West Palm Beach’s humid subtropical climate, hiding in Mediterranean-style villas, luxury Intracoastal condos, or post-flood drywall. Our IICRC-certified experts use thermal imaging and EPA-grade antimicrobial sprays to eradicate spores. Serving Palm Beach County, we tackle:

  • Post-hurricane mold in flooded garages or crawl spaces near the Intracoastal Waterway.

  • Hidden growth in 1920s-era concrete block walls or downtown high-rise HVAC systems.

  • Salt air moisture accelerating mold in coastal rentals near Peanut Island or luxury estates in Palm Beach.

24/7 EMERGENCY SERVICE CALL  NOW! 786-218-2108 

A fire in West Palm Beach leaves toxic soot in Mediterranean-style villas and smoke odors in luxury Intracoastal condos. Our team deploys with ozone machines and ultrasonic cleaners to restore historic properties and high-end storefronts. Serving West Palm Beach, Palm Beach, and Lake Worth Beach, we address:

  • Smoke odor resurgence in humidity-trapped condos near Clematis Street.

  • Electrical fire aftermath in 1920s-era wiring systems of historic bungalows.

  • Salt corrosion on fire-damaged pool enclosures of Intracoastal mansions.

24/7 EMERGENCY SERVICE CALL  NOW! 786-218-2108 

King tides, overflowing Intracoastal canals, or summer thunderstorms can flood West Palm Beach’s low-lying neighborhoods within hours. We deploy with 3D moisture mapping and subfloor drying tech to save terrazzo floors and vintage Mediterranean interiors. Serving Greater West Palm Beach, we resolve:

  • Intracoastal flooding in luxury estates near Peanut Island or marinas along the Waterway.

  • Sewage overflows in high-density zones like Northwood Village or historic Flamingo Park.

  • High water table risks causing recurring dampness in basements of Palm Beach Island homes.

24/7 EMERGENCY SERVICE CALL  NOW! 786-218-2108 

Why Choose Full Pro Restoration for Damage Restoration in West Palm Beach, FL
With over 7 years of servicing West Palm Beach and Palm Beach County, Full Pro Restoration offers free, same-day inspections and expert restoration for water, fire, mold, and flood damage. Specializing in luxury Intracoastal estates, historic Mediterranean-style homes, and high-traffic commercial spaces, we use advanced rapid-dry systems and EPA-approved protocols to restore your property—fast and insurance-compliant. Trust our 24/7 team to handle hurricane flooding near the Intracoastal Waterway or mold in historic Northwood Village bungalows.

24/7 EMERGENCY SERVICE CALL  NOW! 786-218-2108 

SERVICE AREA

Pompano Beach, FL
Fort Lauderdale, FL
Hollywood, FL
Dania Beach, FL
Plantation, FL
Coral Springs, FL
Coconut Creek, FL

Davie, FL
Deerfield Beach, FL
Hallandale Beach, FL
Lauderdale By The Sea, FL
Lauderhill, FL
Lighthouse Point, FL
Margate, FL

Miramar, FL
North Lauderdale, FL
Oakland Park, FL
Parkland, FL
Pembroke Pines, FL
Southwest Ranches, FL
Sunrise, FL

Tamarac, FL
Weston, FL
Wilton Manors, FL
Palm Beach County, FL
Boca Raton, FL
Boynton Beach, FL
Delray Beach, FL

Highland Beach, FL
Palm Springs, FL
Miami-Dade County, FL
Aventura, FL
Hialeah Gardens, FL
Hialeah, FL
Miami Gardens, FL

Miami Lakes, FL
North Miami Beach, FL
Sunny Isles Beach, FL

  • Pompano Beach, FL
  • Fort Lauderdale, FL
  • Hollywood, FL
  • Dania Beach, FL
  • Plantation, FL
  • Coral Springs, FL
  • Coconut Creek, FL
  • Davie, FL
  • Deerfield Beach, FL
  • Hallandale Beach, FL
  • Lauderdale By The Sea, FL
  • Lauderhill, FL
  • Lighthouse Point, FL
  • Margate, FL
  • Miramar, FL
  • North Lauderdale, FL
  • Oakland Park, FL
  • Parkland, FL
  • Pembroke Pines, FL
  • Southwest Ranches, FL
  • Sunrise, FL
  • Tamarac, FL
  • Weston, FL
  • Wilton Manors, FL
  • Palm Beach County, FL
  • Boca Raton, FL
  • Boynton Beach, FL
  • Delray Beach, FL
  • Highland Beach, FL
  • Palm Springs, FL
  • Miami-Dade County, FL
  • Aventura, FL
  • Hialeah Gardens, FL
  • Hialeah, FL
  • Miami Gardens, FL
  • Miami Lakes, FL
  • North Miami Beach, FL
  • Sunny Isles Beach, FL
 

24/7 EMERGENCY SERVICE CALL  NOW! 786-218-2108 

FIND US

OPINIONS ON OUR DAMAGE RESTORATION SERVICES

Feedback From Our Clients
Experience the difference with Full Pro Restoration in Florida and enjoy superior 5-Star service and reliability for all your needs in Florida and beyond.
ExcellentGoogle star 1Google star 2Google star 3Google star 4Google star 54.9132 reviews
4.9Google star 1Google star 2Google star 3Google star 4Google star 5
Excellent132 reviews
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Sarah Peacock profile picture
Sarah Peacock
2 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Of i could give more then 5 stars i would! They were extremely professional, fast, and went above and beyond with my children’s furniture and putting it back together for me since my husband is currently injured! Absolutely love the work and my new renovations! Can’t thank them enough!!!
Posted on Google Google
MARLENE SABATIER profile picture
MARLENE SABATIER
18 August 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
They were very professional and courteous. All the workers were very good in what they did. I would recommend them to my friends and family.
Posted on Google Google
Dalgis Mosqueda profile picture
Dalgis Mosqueda
12 August 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
The team is very professional, responds quickly, and cares about your satisfaction; I keep in mind the names of team members such as Karim, Eduardo, and Jorge... many thanks.
Posted on Google Google
Julian Vallmajo profile picture
Julian Vallmajo
30 April 2026
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I want to share my excellent experience with Full Pro Restoration. They recently visited my home in Miramar to assess my kitchen, and I was very satisfied with their service. From the start, they were very professional and attentive. They offered me a 3D design that really helped me visualize how my new kitchen would look, and I loved it! In addition, the materials they use are very high quality, and they have some very attractive options. Another point I found excellent was the financing they offer, which makes it much easier to bring the project to life without complications. Without a doubt, a great experience. Thank you so much!

(Translated by Google, see original)
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JoAnn Troy profile picture
JoAnn Troy
7 March 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Full Pro Restoration did a great job on the bathroom. We had water damage and mold from 2 leaks in the wall. All of the people from Full Pro were very professional. Jorge who oversaw the project explained everything that was going to happen with the job. He was pleasant to work with and very professional.
Posted on Google Google
Ty Caldarera profile picture
Ty Caldarera
30 January 2026
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+0
⭐️⭐️⭐️⭐️⭐️ Full Pro Restoration exceeded my expectations from start to finish. Their team was professional, knowledgeable, and took the time to explain the entire process clearly. They demonstrated the materials being used and how everything worked, and every question I had was answered thoroughly. Vikki’s crew was absolutely amazing. The tear-up and installation were done the right way, with great attention to detail, and the cleanup was handled perfectly. I truly appreciated their professionalism and care throughout the entire project. Highly recommend Full Pro Restoration!
Posted on Google Google
Tony Jackson profile picture
Tony Jackson
2 December 2025
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+1
From the start Full Pro Restoration beat out all the other potential vendors with their professionalism and reasonable pricing. Full Pro did a terrific job rectifying the remodeling of a bathroom (shower tiling etc.) that a previous contractor did a lousy job on. Full Pro went above and beyond and professionally and successfully dealt with each challenge that cropped up. I highly recommend Full Pro - they are extremely responsive to customer needs and requirements. A big thank you to Full Pro for resolving another contractor's mess up and for doing it so professionally and on schedule. You Rock !!! Trevor "Tony" Jackson
Posted on Google Google
Annia Balcazar profile picture
Annia Balcazar
12 August 2025
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Marlon and Efrain were great. They were very professional and kind, and they did a great job with the mold remediation we needed. They were also very reassuring and informative.
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Yenisel Trujillo profile picture
Yenisel Trujillo
5 August 2025
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"Everything about the service was exceptional. Efrain and Marlon were professional, always on-time, sympathetic and understanding, and they worked hard. Everything clean at the end of the process. I really recommend it.
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walter puschendorf profile picture
walter puschendorf
1 August 2025
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Exceptional service from start to finish. I had a mold problem in my home, and this company responded quickly and professionally. Marlon, Agustin, and Efrain were very attentive, inspected everything thoroughly, and implemented effective solutions to completely eliminate the mold. They also provided recommendations to prevent future problems. Thanks to their impeccable work, my home is now a safer and healthier place. Highly recommended!

(Translated by Google, see original)
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Let Us Restore Your West Palm Beach Property—Day or Night

HAVE YOU FACED A DAMAGE EMERGENCY?

When coastal storms, aging plumbing leaks, or Intracoastal flooding hit West Palm Beach, you don’t have to face it alone. At Full Pro Restoration, we’re your trusted allies in reviving life in Palm Beach County’s iconic waterfront community. Whether it’s hurricane damage near Peanut Island, mold in a historic Flamingo Park estate, or fire in a downtown Mediterranean-style villa, reach out to us 24/7. Together, we’ll restore your property—and peace of mind—with luxury-grade solutions and 60-minute emergency response.

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Contact us today. Our damage recovery team is available 24/7 to provide you with accessible support, prompt responses, and exceptional results at every stage of the process.

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Eloise Cave
24 October 2026
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2 parts! Read below response to their response. The workers are good but their management or contractors that manage the project seem scattered or don’t really have good time management skills. They took a very long time to complete our kitchen renovation because they would only have people come work on it 1-2 days a week. A 2 week project (which is the time they stated it was going to take) took 2 months to complete. Great attention when they want you to sign the contract but at the end it’s like they drag their feet. ———————————————————————————— In response to their comment below regarding to wait until materials are ordered: The last few weeks where it seems like they’ve been dragging their feet, all the materials have been in my home. The first half of the job we completely understand that we would have to wait for materials. But we had all the materials for the last few weeks that very much could be installed but out of 3 weeks there was only 5 days of work with the materials sitting in my garage and living room. For context on what needed to be done, the kitchen was 80% done with all the major stuff installed. What was left to install was simple, lights, a small bar sink and faucet, range hood, half of molding, paint, and fix one floor tile. All of these materials were present in the home and based on how good the workers were they could have easily done it in less than a week. I’m sure it’s not the workers fault, it’s just no one was managing the time on this project and seemed like my project was low on the list to get done. So that response from the business was quite quick without actually knowing my situation and is claiming that it’s because of materials that need to be ordered when it was not. I would also like to mention that the project manager would inform us that there would people arriving to continue work a certain day yet no one would arrive. If the fact that materials were waiting to be delivered, that was not communicated and It would be a good idea to mention if someone is expecting workers, why they didn’t show up. But nothing like that was communicated. And again, this issue was more related towards what would be the end of the project when it could have been completed in a week since ALL THE MATERIALS HAVE BEEN ORDERED. The start of the project, we had no issues.
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Sarah Peacock profile picture
Sarah Peacock
2 October 2026
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Of i could give more then 5 stars i would! They were extremely professional, fast, and went above and beyond with my children’s furniture and putting it back together for me since my husband is currently injured! Absolutely love the work and my new renovations! Can’t thank them enough!!!
Posted on Google Google
Jenny Dutcher profile picture
Jenny Dutcher
18 September 2026
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🚩 HUGE RED FLAG — I would think very carefully before hiring Full Pro Restoration. What started as a kitchen project turned into an extremely frustrating experience involving unfinished work, missed timelines, additional expenses, and now money that I am still waiting to be reimbursed for. Our project went beyond the contracted timeline, and several items were left unfinished or had to be corrected. Among the issues were kitchen walls and patches that were not properly finished and painted, damaged and unfinished areas around the baseboard and door frame, and problems with the kitchen ceiling paint. Because these items were not properly completed, I had to hire my own painter to fix and finish the work. The cost was $375. Full Pro Restoration was notified, the invoice was provided, and reimbursement was requested. I am STILL waiting for my $375. What made the situation even more disappointing was that when I asked Eduardo about the reimbursement, he attempted to suggest that I should essentially consider the money offset by a second waterfall on my countertop. That is absolutely not what happened. Their salesperson changed the original kitchen design by removing an elaborate pantry design and adding the second waterfall. I was specifically told at the time that the cost would remain the same. That design change has nothing whatsoever to do with reimbursing me for money I later had to spend correcting unfinished work. The pullout trays for the pantry were eventually delivered, but they were left at my home IN BOXES for us to deal with. There were other issues throughout this project as well. We were originally told that the company would handle the roof and ceiling opening necessary for the kitchen hood ventilation. They later backed away from that, leaving us to pay to have that portion of the work handled ourselves. At this point, this is no longer about $375. It is about accountability. When a customer pays a company to complete a renovation, they should not have to chase the company to finish the work, spend their own money correcting unfinished work, and then continue chasing the company to be reimbursed. I gave Full Pro Restoration multiple opportunities to resolve this privately before posting publicly. Those opportunities have passed. I am now filing a formal complaint with the Better Business Bureau, and I have initiated legal action regarding this matter. I did not want this situation to reach this point. This company had multiple opportunities to address the outstanding issues and resolve this directly with me. My advice to anyone considering Full Pro Restoration is simple: GET EVERYTHING IN WRITING. Document every promise, every design change, every deadline and every payment. Take photographs throughout the entire project and keep copies of your invoices, emails and text messages. I have documentation supporting my experience, including communications, photographs and invoices. Based on my experience, I would not hire Full Pro Restoration again and I cannot recommend them. 🚩 Proceed with extreme caution.
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MARLENE SABATIER profile picture
MARLENE SABATIER
18 August 2026
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They were very professional and courteous. All the workers were very good in what they did. I would recommend them to my friends and family.
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Dalgis Mosqueda profile picture
Dalgis Mosqueda
12 August 2026
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The team is very professional, responds quickly, and cares about your satisfaction; I keep in mind the names of team members such as Karim, Eduardo, and Jorge... many thanks.
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Maria Mesa profile picture
Maria Mesa
31 July 2026
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July 2026 update: I have tried working with them 3 others time after my initial review/service and all of those 3 times were no show without any type of explanation. I had confirmed appointments and given them enough chances since those 3 additional times were related to 2 different issues/services. They are not reliable for existing customer and I wish they had said that either they don’t availability or that they don’t want work with me. Very disappointing and now I must find a new plumber. July 2025 Review: Rafael and his business partner who relocated my garage utility sink and washer were super profesional and timely. The price was moderate. I would definitely work with Rafael and team again. Thank you.
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Julian Vallmajo profile picture
Julian Vallmajo
30 April 2026
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Quiero compartir mi excelente experiencia con Full Pro Restoration. Recientemente realizaron una visita a mi hogar en Miramar para evaluar mi cocina, y quedé muy satisfecho con el servicio. Desde el inicio, fueron muy profesionales y atentos. Me ofrecieron un diseño en 3D que realmente me ayudó a visualizar cómo quedaría mi nueva cocina, ¡y me encantó! Además, los materiales que manejan son de muy buena calidad y tienen opciones muy atractivas. Otro punto que me pareció excelente fue el financiamiento que ofrecen, lo cual facilita mucho poder hacer realidad el proyecto sin complicaciones. Sin duda, una gran experiencia. ¡Muchas gracias!
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JoAnn Troy profile picture
JoAnn Troy
7 March 2026
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Full Pro Restoration did a great job on the bathroom. We had water damage and mold from 2 leaks in the wall. All of the people from Full Pro were very professional. Jorge who oversaw the project explained everything that was going to happen with the job. He was pleasant to work with and very professional.
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Ty Caldarera profile picture
Ty Caldarera
30 January 2026
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⭐️⭐️⭐️⭐️⭐️ Full Pro Restoration exceeded my expectations from start to finish. Their team was professional, knowledgeable, and took the time to explain the entire process clearly. They demonstrated the materials being used and how everything worked, and every question I had was answered thoroughly. Vikki’s crew was absolutely amazing. The tear-up and installation were done the right way, with great attention to detail, and the cleanup was handled perfectly. I truly appreciated their professionalism and care throughout the entire project. Highly recommend Full Pro Restoration!
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Tony Jackson profile picture
Tony Jackson
2 December 2025
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From the start Full Pro Restoration beat out all the other potential vendors with their professionalism and reasonable pricing. Full Pro did a terrific job rectifying the remodeling of a bathroom (shower tiling etc.) that a previous contractor did a lousy job on. Full Pro went above and beyond and professionally and successfully dealt with each challenge that cropped up. I highly recommend Full Pro - they are extremely responsive to customer needs and requirements. A big thank you to Full Pro for resolving another contractor's mess up and for doing it so professionally and on schedule. You Rock !!! Trevor "Tony" Jackson
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